Embassy Suites Charlotte, Charlotte
About the Hotel
Embassy Suites Charlotte is an all-suite hotel located just south of downtown Charlotte, providing convenient access to prominent attractions such as the Bank of America Football Stadium and the Charlotte Convention Center. The unique design of the hotel features a kitschy atrium with a small waterfall and plastic-looking plants, creating a distinct ambiance. Guests appreciate a variety of amenities that cater to both families and business travelers, ensuring a comfortable stay. The hotel is positioned in the popular Eagle Lake Area, making it an ideal hub for exploring the cultural and recreational offerings of Charlotte.
Location
Centrally located, the hotel offers easy access to several attractions, with the Spectrum Center and NASCAR Hall of Fame within close proximity. The hotel is within walking distance of SouthPark Mall, providing guests with additional shopping options. For those traveling to and from the airport, a complimentary shuttle service operates within a three-mile radius, while Charlotte Douglas International Airport is a mere 6 miles away, further ensuring convenient travel.
Rooms
The hotel comprises 274 spacious two-room suites designed for comfort and functionality. Each suite includes separate living areas, wet bars, mini-fridges, and microwaves, providing many of the comforts of home. Thoughtful amenities such as laptop-friendly workspaces, air conditioning, and private bathrooms with complimentary toiletries contribute to a pleasant stay. Guests can also enjoy complimentary wireless Internet access and satellite programming in the suites.
Eat & Drink
E'terie Bar & Grill serves as the casual dining hub of the hotel, offering a lively atmosphere and contemporary cuisine. Guests have the option to enjoy a made-to-order breakfast and a complimentary evening reception featuring drinks and snacks. Additional on-site dining is complemented by a grocery/convenience store for convenience. The sophisticated offerings aim to satisfy the expectations of both modern families and business travelers.
Leisure & Business
Embassy Suites Charlotte features a range of leisure facilities including an indoor pool, whirlpool, and a fitness center. Business amenities are well-equipped, boasting conference space that spans 13,000 square feet and a 24-hour business center. Guests can also benefit from a complimentary airport shuttle service and daily fresh manager’s reception, enhancing both leisure and business experiences. Other facilities include gift shops, newsstands, and wedding services.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Golf course
Services
- Free airport shuttle
- Housekeeping
- Laundry
- Dry cleaning
- Stores/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
My stay at the hotel had its ups and downs. The rooms were quite cold despite adjusting the heat, and the noise from outside was overwhelming due to the location on the fifth floor. However, the service was friendly, and the location was convenient despite some noise disturbances.
The Embassy Suites is clean and comfortable, a must-stay in the area despite some maintenance issues. The location, however, does not live up to the Embassy Suites brand standards.
My stay at Embassy Suites was quite disappointing. The rooms were in terrible condition, with ants crawling everywhere, and the bed was filthy. The service was lacking, as the staff seemed indifferent and not helpful. However, the location was convenient for our plans and had some nice seating areas and a bar, but it didn't reflect the Embassy Suites brand well. The dining options were limited, with the restaurant only open on weekends. Overall, not a pleasant experience.